Location and Mapping

Mapping Setting Over View

IM-Notify tracks your location information and sends it out to other users in the system; specifically the users within the same groups as you. Below is a video which goes through each of the map features in detail.

Map controls in Settings:

mapStettingsAndroid

Track Your Location: If it’s turned on, the app will send out your location information to other users in the network at a specific interval governed by Update Frequency.

If it’s off, no location information is sent out and you will not be able to track yourself on the map view.

Map View: You can track others agents through map view. This option lets you choose between Satellite and Normal view. Default is Normal view.

Map Zoom Level:  Ranges from 1 – 21 with 1 being lowest zoom level and 21 being the highest zoom level. Default is 14. To zoom in or our, simply pinch with two fingers on the screen and the map will zoom with your movements. 

Update Frequency: The interval in seconds in which IM-Notify sends out location information. Ranges from 10 seconds – 120 seconds. Default is 60 seconds.

ex Updating location too frequently might result in decreased battery performance of your phone.

Different components of the map view
 

The map view tracks the location of all the agents in the system. It can be accessed by tapping on the Map tab from the main interface.

 

1. User Selection:

This view allows for tracking users on the map. Tracking, in this case, means viewing updates on location of other user and yourself.

agentTrackViewAndroid

2. Team Selection: When activated, all the users you have permissions to see on the map are grouped onto a broad view.

teamModeAndroid

3. Agent Markers: You can tap on the agent markers to get more information on them.

markerAndroid

The agent marker window shows the following:

  • Title of the agent
  • Last updated location time
  • SMS / Call buttons

ex The call/message button on the marker window is only activated if there’s a call in progress.

Meaning of icons

mapped_profile_marker_blue: User Online / Idle

mapped_profile_marker_red: Call Initiator

mapped_profile_marker_green: In Conference

MapMarker_Bubble_Black: In a private call / non-system call

mapped_profile_marker_grey: User offline