Text and Call Services

Sending Texts
Sending text messages is very simple, as demonstrated by the following video:

Making/Receiving Calls

The call functionality is undoubtedly one of the most important features provided by IM-Notify. It integrates with iPhone’s native APIs (Application Programming Interface) to provide a seamless experience. The application will automatically distinguish between a regular call vs. a call from the conferencing system.

There are two type of call services:

Conference call – allows you to dial-in to a pre-setup conference. Depending on the way the conference is set up, you may have to enter PIN number to be authorised. Once authorised, you start receiving updates on the status for each participants in the call. You can also add new members to the call.

Public call – Very similar to conference call, except you don’t dial-in. Instead, you initiate calls to a bunch of pre-registered numbers at once. This feature is very useful for conducting group meetings via phone.

Initiating Conference Calls
To initiate a conference call, simply press the corresponding one touch button and the conference call will be initiated.

The call screen is a simple and intuitive representation of calls.

The main view of the call screen lists the participants that have been dialed or are currently being dialed.

The call control panel allows features like ending calls and adding extra participants to the call.

The button located in the top left of the screen is used to the end the call.

info Ending the call from the app only ends your session. The conference call will continue to operate until all the participants have left.

Adding and Releasing Participants
The icon on the top right of the call screen panel allows adding participants to the call.

The following video shows the rest of the process.

To release a participant, press and hold on that person’s name on the call list. A small window will appear, with the option to release that person from the call. The following video demonstrates this.

Finally, the following image shows what it looks like when calls are successfully participating in conference.

The icons on the right for both records have changed to thumbs up. (resultGood-Small).

Meaning of icons
For the purposes of call screen, following icons are used:

agentInitiator-Small : Call initiator

agentOnline-Small : User Online

agentOffline-Small : User Offline

pending-Small : Call status pending

resultGood-Small : Call status in conference

resultBad-Small : Call status disconnected